European Shipments Information for Clients

Last Updated: November 16, 2021

From 1 January 2021, the rules changed for all goods that travel between the United Kingdom and the European Union as well as Northern Ireland. Shippers of goods will need to declare additional information to meet new customs and declarations rules.

Clients that ship goods to Northern Ireland and Europe must complete the following basic preparations:

Below are the different administrative processes to be followed and partner costs dependant on the export destination and transport network used:



All customs documentation costs will be advised by our forwarding/delivering partner. These costs may vary from shipment to shipment. Costs such as ‘customs documentation processing’ and ‘advice on commodity/tariff codes’ will be agreed with you and added to your normal invoices from us. Our delivering partners will be reviewing the costs associated with the preparation of customs documentation once they have full clarification from the authorities.

Duties and taxes will be invoiced to you separately or added to your VAT deferment account depending on the terms of shipment.

  • Charges 1 January 2021 to 27 June 2021The extra charge for processing documentation is £15.00 per consignment. This charge will cease from Sunday 27 June. Please note this charge is in addition to our partner’s fees.



Due to the current border disruption, we would urge clients to request that the consignor (usually the seller) of the goods arrange transport for imports from the European Union or Northern Ireland to the United Kingdom. If this is not possible, please contact our customer services team stating the county to be imported from and we will be glad to check with our partner firm(s) if the import can be accepted. We intend to review this matter and our partners’ availability in mid-February.


Country of Origin of Goods

Under the EU-UK Co-operation Agreement, tariff duties will be eliminated for trade between the EU and the UK where the relevant rules of origin are met with regards the following scenarios:

  1. A Claim for preferential tariff treatment for Imports into Ireland can be made only where the goods are of UK origin. Basically, no duty is paid at the point of entry to Ireland.
  2. A Claim for preferential tariff treatment for Imports into the UK can be made only when the goods are of EU origin.

However, I would now like to bring to your immediate attention that there is No Preferential Tariff Treatment under the EU-UK Trade and Co-operation Agreement for EU goods being imported from the UK into the Republic of Ireland or any other EU country from the UK.

The preferential treatment only applies to goods of UK origin.  The key point to note is that goods move freely in the European Union due to their union status as opposed to their origin and this status is lost when the goods are brought to the United Kingdom and released into free circulation there.

We have now been reliably informed from the Revenue Origin and Valuation Section that any goods being imported from the United Kingdom into Ireland that have their origin in other EU states, full Customs Duties will apply at the point of entry to the Republic of Ireland.

In other words, this says tariffs will apply for goods that come originally from the EU into the UK, then go on to Ireland.

Stiller or our partners will contact you for any goods that attract tariffs and you will need to be able to tell our partners how these tariffs are to be paid.  Goods will not be able to complete their journey without payment being made**.

**Please ensure you have clear terms arranged with your customers on who is responsible for paying any tariffs.


Wood Pallets & Shipping Crates

If you use wood packaging material (inc. pallets or crates) to move goods to or from the EU or the rest of the world, you must make sure it meets ISPM15 international standards.