Terms & Conditions

Warehousing & Storage – 2019

All goods are stored and handled under United Kingdom Warehousing Association (UKWA) conditions.

– UKWA Conditions “United Kingdom Warehousing Association (UKWA) conditions”

– UKWA Guidance Notes “United Kingdom Warehousing Association (UKWA) guidance notes”


Transport & Distribution – 2019

All goods are carried/distributed in the United Kingdom under standard Road Haulage Association (RHA) Conditions of Carriage.

– RHA Conditions “Road Haulage Association (RHA) Conditions of Carriage”

All goods are carried/distributed internationally under Convention of the Contract for the International Carriage of Goods by Road (CMR).

–  CMR “Convention of the Contract for the International Carriage of Goods by Road (CMR)”

Two hours are allowed for loading and unloading.  Thereafter, vehicle standing time will be chargeable to the customer’s account at £45.00 per hour or part thereof.

Unless stated otherwise or an existing arrangement is already in place, a surcharge linked to Stiller Warehousing & Distribution’s fuel (diesel) buying price is applied to the subtotal amount on each transport invoice. Under a fuel price of £1.00 per litre, no surcharge applies. For every whole penny in the difference between the current buying price and the set base price of fuel (£1.00), a surcharge of 0.3% in addition is applied.



Quotations are valid for 60 days.

Payment terms are strictly 30 days nett.

All prices are based on normal weekday working unless otherwise stated.

Quotations are subject to availability of a suitable route at the time of transport.

Quotations are subject to good access and hard standing at loading and off-loading points.

Any specific goods support, securing or handling equipment/practices are not included in quotations unless stated otherwise.

Any specific stock integrity disciplines (e.g. perpetual inventory checks or stock takes) are not included in quotations unless stated or agreed otherwise.

Quotations take account of current working time legislation within the road transport and logistics industry.  In the event of a change in working time guidelines, Stiller Warehousing and Distribution Ltd. reserves the right to change quotations.

Unless stated otherwise, no consideration of Transfer of Undertakings (Protection of Employment), TUPE, has been made.

Errors and omissions excepted.